CSR
HitachiSoft CSR
CSR through Business Activities
Management Policy
Business Activities of HitachiSoft
We develop systems, provide services, products, packages and information processing equipment to a diversified field of businesses and industries.
Development of Key Systems to Support Social Infrastructures
HitachiSoft develops large-scale systems that support social infrastructures requiring a high degree of reliability and safety. For example, accounting systems for financial institutions allow safe and reliable business transactions in banking and securities businesses. In the public and social domains, online systems for public offices, and equipment management systems for electricity and telecommunications companies assure the safety and convenience of society.
・Accounting systems for local banks (joint center)
・Securities companies, stock exchange related systems
・Main systems of insurance companies
・Internet banking systems
・Comprehensive tax online systems
・Emergency disaster relief systems
・Facility reservation systems
・Equipment management mapping systems
・Mobile phone pricing systems
・Next-generation network (NGN) systems
・System management/supervisor control
・Embedded middleware products (databases, Java, etc.)
・Embedded software development support package products
・Consulting for improvement of development processes
・Key business integration solutions (sales, accounting)
・SaaS-based SFA/CRM systems
・Mobile Suica security server systems
Information Security
Particular attention is given to the supply of security products, focusing on the protection of customer and personal information. To respond to the increasing needs of information security with information technology, HitachiSoft has developed unique proprietary products for bolstering the confidentiality and availability of information, such as “Hibun” (for preventing information leakage), “Johmon” (a finger vein authentication system), and “Katsubun” (document management software).
In addition to the triple guard provided by Hibun, Katsubun and Johmon, one-stop solutions for authentication and access management are provided
Quality Assurance
Placing “Quality First” as our top priority and in following with our policy to “provide products and services that satisfy customers and earn their confidence,”HitachiSoft has made company-wide efforts to improve the quality of our products, with each employee taking responsibility in their respective assignment.
The Quality Assurance Department is established independently of the development division to review product design from the development phase to inspect for and ensure quality from the customer's point of view, as well as promoting ties among related sections for coordinated development.
Important issues
- Long-term quality improvement plans and annual quality targets
- Building, improving and maintaining an effective quality system
- Inexhaustible creativity and ideas from the perspective of customers
- Taking pains in quality assurance in upstream processes to ease downstream processes
- Honest and prompt response in the event of an accident
